Explore all topics
Billing and payments - How do I read my natural gas bill?
- How is my natural gas usage calculated?
- Are concessions available for natural gas?
- How do monthly instalments work?
- How can I update my payment details?
- How can I pay my Kleenheat bill?
- How does the pay-on-time discount work?
- How often will I be billed?
- How does direct debit work?
- What happens if my direct debit fails?
- How are gas usage tariffs set?
Gas meters - How is my natural gas usage calculated?
- Where do I find my meter and meter number?
- How often is my gas meter read?
- What's a MIRN and where do I find it?
- Who does what with my natural gas supply?
- How do I turn my gas meter on and off?
- What happens if the meter reader can’t access my meter?
- Can I request a special meter reading?
Moving house Financial assistance My Account Meter installations
Safety and emergencies Discounts, perks and rewards Energy saving Switching to Kleenheat Additional information
