How do I turn my gas meter on and off?
You should be able to find your natural gas meter in a metal box at the front or side of your house. You may have a gas-only meter or a combination gas and electric meter box.
How do I turn my gas on?
If you’ve recently moved house, you may need to turn your gas back on at the meter.
Your gas meter contains a valve that controls the flow of gas to your house from the gas network.
When the gas meter is off, this valve handle will be in a horizontal position.
To turn your gas on:
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Make sure all your gas appliances and pilot lights are off.
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Rotate the valve handle into the vertical ‘on’ position.
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The gas meter dial should move and then stop within 15 seconds. This shows gas is flowing from the network to your home’s connection.
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If the gas meter dial continues to move after that time, it could mean one of your gas appliances is still on, or that you may have a gas leak.
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If all your gas appliances are off and the dial is still moving, rotate the meter valve handle back into the horizontal ‘off’ position, then contact a licensed gas fitter to check for leaks in your gas pipes and appliances.
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If the dial isn’t moving, you can turn your gas appliances on. You may also need to restart pilot lights for your gas appliances to work. Check the manufacturers' instructions before turning your gas appliances on.
How do I turn my gas off?
There may be times when you need or choose to turn off your gas supply at the meter, such as if you suspect a gas leak, are having gas work carried out, are moving out, or plan to leave your home unoccupied for an extended period of time.
To turn your gas off:
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Turn off all your gas appliances and pilot lights.
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Find the valve in your gas meter and move it from the vertical ‘on’ to the horizontal ‘off’ position.
