Kleenheat follows the industry rules designed to protect WA gas customers that are outlined in the Compendium of Gas Customer Licence Obligations, Gas Marketing Code of Conduct, and other industry guidelines.

Download a copy of the Compendium of Gas Customer Licence Obligations.

Download a copy of the Gas Marketing Code of Conduct.

You can find Kleenheat's policies, terms and conditions, and other helpful customer documents on our governance, documents, and policies page.