How do I update my payment details?
Updating your direct debit payment details online is fast and easy.
Help Centre
Billing & Payments
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How can I save on my Kleenheat bill by paying on time?
We like to reward our customers – like saving on gas usage charges simply by paying your bills on time.
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How do I earn flybuys points with Kleenheat?
Choose Kleenheat for your natural gas to score flybuys points every time you pay your bill.
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Where are my flybuys points?
Whether it be one point for every $1 spent or bonus points on switching to Kleenheat, requests for points are sent to flybuys once a month, towards the end of the month. Bonus points on switching are awarded after 90 days from sign-up. One point for every $1 spent is awarded in the month of, […]
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How does direct debit work?
Direct debit is the easy, set-and-forget way to pay your Kleenheat bill on time.
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How are natural gas monthly instalments calculated?
We use monthly estimates and your quarterly gas meter readings to calculate your instalment amounts.
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How often will I be billed?
At Kleenheat, we offer a number of ways for you to pay your natural gas bill.