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Local Matters | Our local gas cylinder team providing smooth operations and great service across WA and the NT

Our rich history in customer service goes back to 1956, when Kleenheat first began supplying LPG to WA farming communities.

Today, we deliver gas cylinders to more places more often across WA and the NT – all thanks to a network of local branches, dealers and delivery drivers committed to looking after our customers.

We focus on delivering a safe and reliable product with friendly service from our local team so you can let your life flow.

Kleenheat regularly ranks among the top five LPG gas cylinder suppliers across Australia. Our operations and delivery teams are recognised for our convenient and reliable service as well as bill and cost clarity, customer service and value for money.

Learn more about how we rank in Canstar Blue’s Customer Satisfaction Survey.

Meet some of our local team who work on the front lines and behind the scenes to deliver the service you enjoy.

Sharon – Branch Manager, Kleenheat Geraldton

As Branch Manager, Sharon and her team keep the gas flowing to local residents and dealers in the Mid West and Gascoyne regions of WA, from Cervantes to Onslow and as far inland as Wiluna.

With so many local touchpoints, Sharon says she enjoys building relationships and achieving positive outcomes for her customers and community.

“We aim to meet our customers’ expectations of great service and strive to build customer loyalty for as long as they require LPG,” Sharon says.

Popular local hangout spot, the Geraldton Foreshore is a favourite with Sharon and her family, where they enjoy weekends swimming and playing with grandchildren at the playground.

Sharon enjoys supporting her local community and recently nominated the SHINE program for a grant as part of the Kleenheat Community Grants program. Learn more about SHINE and what they do in the Mid West community.

Awhina – Cylinder Supply Manager

Awhina’s focus is on making sure our distribution network remains reliable and local households can look forward to a positive customer experience each time they order a new gas cylinder.

“We’re all about best supporting the gas needs of communities outside the natural gas network or in regional areas, so it’s important we have real locals on the ground ensuring gas gets to where it’s needed, when it’s needed,” Awhina says.

When holidaying locally, Awhina says you simply can’t beat Albany. On top of the natural beauty of the area, the history surrounding our ANZAC relationship makes her proud to call WA home.

Maintaining good relationships with our LPG network is vital to ensuring great customer service. Our team ensure we support and maintain our network which involves our dealers and delivery teams. Learn more about two of our dealers who look after LPG gas cylinder deliveries in and around Vasse and Harvey.

Earle – Cylinder Delivery Driver

Our local Cylinder Delivery Drivers play a key role in Kleenheat’s customer service efforts and keeping our customers satisfied.

Based in Darwin, Earle hits the road each day to help local households keep the gas flowing so they can keep the hot water steaming and cook-tops cooking.

He enjoys friendly interactions with customers each day, but even when there’s nobody home, he can complete his daily deliveries knowing he’s supporting those who support him.

“There’s not always people at home, so we leave a little tag on the cylinder so they know they just have to turn it on and happy days – they can cook their dinner and feed their family,” Earle says.

Take a look at how Earle’s helping support the gas needs of local homes and businesses across the Northern Territory.

Peter – LPG Commercial Accounts Manager

Peter has been part of the Kleenheat team for over nine years and ensures businesses in the North West of WA have access to safe and reliable gas throughout the year.

From Carnarvon to Kununurra, Peter works to meets the energy needs of a diverse group of customers, ranging from mine camps to resorts to breweries and bakeries.

While Peter finds satisfaction in the relationships built with customers and colleagues, one of his favourite perks of the job is discovering the beauty of WA through work related trips.

“Fortunately for me, some of the travel means road trips through and between some of the most scenic areas in the world. From the Ningaloo Reef to Karijini National Park in the Pilbara to Lake Argyle and Broome in the Kimberley,” Peter says.

Learn more about Peter’s work life in the Pilbara, home life in Busselton and what he loves about life in regional WA.

Delivering top-notch service to our local community

Each year, Canstar Blue surveys gas customers across Australia to find out which suppliers are providing the best value and service.

Kleenheat is an award-winning LPG supplier, having won five-stars for delivery service and four-stars for bill and cost clarity, customer service and value for money.

Choose homegrown, choose Kleenheat

Kleenheat knows the value of homegrown goodness – after all, we’ve been supporting the needs of local households and businesses for more than 60 years.

We believe there’s value in choosing local, so if you’re not a Kleenheat customer choose local today and let life flow.

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