How you pay depends on your natural gas plan. If you're on our Standard Form Contract, you can choose from the payment methods below. If you're on our Monthly Energiser or Monthly Smart Saver plan, you'll pay your monthly instalments by direct debit. 

Direct debit 

It’s easy to set up a direct debit to automatically make payments from your nominated bank account or credit card. 

All you’ll need to do is login or register for My Account, select ‘My Details’ and enter your bank account or credit card details within the ‘Direct Debit’ option. 

Our Monthly Smart Saver and Monthly Energiser options for natural gas come with direct debit payments as standard. 

Pay online with a credit or debit card

You can make a one-off payment online using a Visa, Mastercard or AMEX card by logging into My Account or visiting our online payment page. You'll need your Kleenheat account number to make a payment.

BPAY 

Use BPAY to pay from your cheque or savings account, either online or over the phone, using the details on the payment slip of your invoice. 

Bank transfer 

We’ve got a dedicated bank branch (BSB) number to make it easier to pay directly from your bank account. Just send your payment to the account name KLEENHEAT GAS PTY LTD, BSB 036-805. 

The account number for the payment will be two zeroes, followed by your Kleenheat account number. For example, if your account number is 1234567 you’d pay using the account number 001234567. 

Pay by phone 

You can pay by phone using a Mastercard, VISA or AMEX card by calling 13 21 80 and following the prompts. 

In-person at Australia Post 

If you’d prefer to pay in person using cash, credit, or debit card, simply visit your local Australia Post outlet and follow the relevant details on the payment slip of your invoice. 

Centrepay 

Centrepay is a voluntary bill-paying service which is free for Centrelink customers. You can use Centrepay to arrange regular deductions from your Centrelink payment. 

You can start or change a deduction at any time. The easiest way to do it is through your Centrelink account online in myGov. 

You can arrange to have your Kleenheat bill paid directly from your Centrelink payments using the Centrepay bill payment service. 

To set it up, contact Services Australia and provide them with Kleenheat’s Centrelink reference number: 555 055 454J. 

If you're experiencing financial hardship, you can learn more about the support we may be able to provide you here.

Cheque 

Send your cheque, along with the payment slip on your invoice, payable to Wesfarmers Kleenheat Gas Pty Ltd to PO Box 8248, Perth WA 6849. 

How can I find my past Kleenheat bills? 

You can find any of your past bills when you login or register to My Account to manage your account online. 

Just select ‘My Bills & Payments’ to view your invoice history and access previous bills. 

We can also mail you copies of your past bills, though this will incur an additional cost. Call us on 13 21 80 to request a paper copy of any past bill. 

How do I find my Kleenheat account number? 

You can find your Kleenheat account number at the top-right corner of your Kleenheat bill. It’s also displayed on the homepage when you login in or register for My Account.