Skip to main content

Help Centre

Kleenheat offers award-winning customer service | Choose Kleenheat

Choosing Kleenheat, WA’s local natural gas retailer means you can enjoy savings on your gas usage charges, along with genuine ongoing value that goes beyond your gas.

How does Kleenheat compare to the rest?

Award-winning Customer Service

Kleenheat took top honours in the “Energy provider” category in the 2021 ProductReview Awards – representing the best and most reliable purchasing choices available to Australian energy consumers in 2020.

Product Review awarded us primarily based on our consistent high-quality customer service and transparency when it came to business practices.

What else does Kleenheat have to offer?
  • There are no fixed term contracts.
  • A number of savings are afforded by choosing Kleenheat, including: no account establishment fees, no transfer fees if you move house, and no set-up, transfer or termination fees.
  • You can earn Flybuys points on each natural gas invoice paid.
Local service from a local team

Kleenheat’s customer service efforts are backed by over 400 local staff committed to making gas easy for homes and businesses across Western Australia and the Northern Territory.

Across WA and the NT we have a reliable team of around 140 dealers and agents, who manage our gas cylinder (LPG) orders and deliveries with our customers in regional and remote areas, from Broome to Albany, Perth to Kalgoorlie and across the Northern Territory from Darwin to Alice Springs.

60 years of experience and born and bred in WA

Whether you use natural gas or gas cylinders, with the support of our team, dealers and gas network, Kleenheat offers a safe and reliable product, friendly service and more than 60 years of local experience.

What else can you expect when becoming a Kleenheat customer?

Simply, ongoing value, great savings and exclusive offers.

Our ongoing value is passed on to you through our partnerships with RACFlybuys and Seniors Card WA. Plus we maintain ongoing partnerships and sponsorships with a variety of partners and community initiatives to provide unique offers and rewards to customers.

Everyone enjoys value for money. Kleenheat focuses on providing value for our customers and our local community.

Flexible pricing plans to suit you

Learn more about our natural gas residential plans, suitable for customers who receive their gas supply via a pipeline into their homes (typically metropolitan Perth).

Learn more about our gas cylinder (LPG) offering. Gas cylinder customers are those who receive their gas supply via gas cylinders (typically 45 kg cylinders) connected to their home.

Our gas cylinder customers are typically living within regional and rural WA and across the Northern Territory.

Was this article helpful? Yes No

Thank you, we appreciate your feedback.