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Code of Conduct for the Supply of Electricity to Small Use Customers

Kleenheat business customers who consume less than 160 megawatt hours (or 160,000 units per year) are classed as small use customers.

The Code of Conduct for the Supply of Electricity to Small Use Customers 2018 regulates and controls the conduct of retailers, distributors and electricity marketing agents who supply electricity to residential and small business customers.

Download the Code of Conduct

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