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How do I report a gas emergency?

If your life or property is under threat, call 000 immediately.

For non-life-threatening emergencies, including faults or leaks, call:

  • Western Power (for electricity) on 13 13 51, or
  • ATCO Gas (for natural gas) on 13 13 52

Kleenheat LPG customers (cylinders tanks and reticulated gas network) can call 1800 093 336 in the event of an LPG emergency.

Suspect a gas outage?

If natural gas to your property has been disrupted, ATCO ‘s Gas Outage Map also highlights current disruptions or major network maintenance that may impact customers.

You can also use ATCO’s online reporting tool to log a suspected gas leak.

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