Standard Form Contract

(For Customer’s paying the residential Price).

Pricing and Fees:

Price or Fee Component Standard Price or Fee*
(incl GST)
Usage charge – for the first 12 units used on average per day 15.35 cents per unit
Usage charge – for each additional unit used on average per day 13.84 cents per unit
Supply charge 22.23 cents per day
Account Fee 7.21 cents per day

*As at 1 July 2021. Prices and Fees are subject to change.

Other Fees may apply. Refer to our pricing and fee schedule for details.

View standard terms and conditions.

12.5% Discount Offer for On Time Payment

Additional Terms & Conditions

Discount Offer

As a Kleenheat Standard Form Contract customer, you are eligible for a 12.5% discount off your gas usage charges (“Discount”) provided you pay your Bills by the due date – see below for further details.

Kleenheat’s RAC Partnership:

If you are an RAC member you can receive a further 3% off gas usage charges in addition to the base Discount (“RAC Discount”) by applying your RAC membership number to your account. To view the eligible plans and base discounts, please visit kleenheat.com.au/natural-gas/plans-and-pricing. If you cease to be an RAC member, or the RAC Member Benefits Partner Agreement between RAC and Kleenheat expires or is terminated, the RAC Discount will cease to apply and only the base Discount will apply.

See kleenheat.com.au/rac for full details.

Conditions for claiming the discount

To be eligible for the Discount you must pay the full amount stated on the Bill and your payment must be received by Kleenheat on or before the due date.

The Discount amount will be credited on your next Bill.

If you cancel your Contract with Kleenheat you will not be entitled to a Discount on your final Bill, even if you pay by the due date.

However, you will receive a credit for any applicable Discount amount calculated on your previous Bill.

Other Terms of the Offer

This offer is only available to customers who are on Kleenheat’s Standard Form Contract.

The Discount applies to the customer’s gas usage charges only.

This offer may be modified or withdrawn by Kleenheat at any time by notice to the customer.