What is carbon offsetting?

Carbon offset units are used to compensate for residual emissions where an organisation may not be able to reduce its direct emissions. 

Kleenheat has worked with Climate Active to achieve certification of our opt-in carbon offset natural gas product. 

How much does it cost?

Carbon offset contributions are based on your household consumption of natural gas.

Your units of consumption will be multiplied by a unit price, which is set by Kleenheat and based on the cost of acquiring carbon offset units.

Can I change my mind?

Yes, you can choose to opt-in or out of your carbon offset contribution at any time by calling 13 21 80 or online via My Account.

Opting out works immediately and will be applied to the entire billing period, so you won’t be charged a carbon offset contribution on your next bill.