Got questions? We’ve got answers

Question 1

How do solar systems work?

Accepted Answer

Solar panels convert sunlight into electricity using photovoltaic cells. The electricity then flows through an inverter to convert it from Direct Current (DC) electricity into Alternating Current (AC) that can be used to power your home and appliances or stored in a battery for later use.

Question 2

What's the benefit of installing a solar system?

Accepted Answer

Installing solar panels will reduce your electricity bills, as you can use energy generated by the sun instead of from the grid. Your savings will depend on your electricity usage, system size, and conditions. Using renewable energy also allows you to lower the carbon emissions associated with your electricity usage. If you add a battery to your solar system, you’ll be able to store excess energy generated during the day and use it at other times. This means you can save more and have more energy independence from the grid.

Question 3

Do solar panels work on cloudy days?

Accepted Answer

Yes, solar panels still generate electricity on cloudy days, just at a lower rate of efficiency.   If you add a battery to your solar system, you can store excess energy for later use and use it on grey days.   If you don’t add a battery, you will still have power in overcast weather, as you can draw on energy from the grid.

Question 4

What is Kleenheat’s role in my solar and battery purchase?

Accepted Answer

We help you find the right solar and battery package, get a fixed‑price quote, and connect you with one of our trusted installer partners who manage your installation.   Our online tool allows you to get solar and battery package recommendations tailored to your home and energy needs. These packages include high‑quality products, installation, and the government rebates you’re eligible for.   You can request a quote for your preferred package and receive an all‑inclusive, fixed‑price quote with clear, upfront pricing. If you choose to go ahead, your installer will guide you through the lead‑up to your installation and install the system at your home.   They'll be your first point of call in the unlikely event you experience an issue with your installation. If you aren't happy with the resolution, please reach out to us.

Question 5

What do the terms kW and kWh mean?

Accepted Answer

kW and kWh are units of measurement commonly used in relation to solar and battery systems.   kW (kilowatt) measures power - how fast energy is produced or used, like the flow rate of a tap.   kWh (kilowatt-hour) measures energy - how much is used or stored over time, like the amount of water collected in a bucket.   When you see kW in relation to solar panels, it talks to the maximum power output that can be achieved with the system. When you see kWh used with solar panels, it relates to the total energy that could be generated under optimal conditions.   In relation to batteries, kWh talks to how much energy the battery can hold.

Question 6

Why should I get a battery?

Accepted Answer

Adding a battery to your solar setup helps you maximise your solar savings by storing excess energy for use when the sun isn’t shining. The stored energy can be used on cloudy days or at nighttime.

Question 7

If I install solar panels and an inverter now, can I add a battery at a later date?

Accepted Answer

Yes, all our solar systems are battery-ready. We only offer hybrid inverters, which means you can install your solar panels and inverter now and easily add a battery later.   However, it's worth noting that future advances in technology may make adding a battery down the line more difficult - especially the longer you leave it from solar install.   Installing a battery now also means you can take advantage of the Federal and WA Government battery rebates currently available - helping you save more while future-proofing your energy setup.

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