We’re celebrating 10 years in natural gas!
It’s been 10 years since Kleenheat entered WA’s natural gas market.
Kleenheat is proud to be celebrating 10 years of providing natural gas to customers in WA.
To celebrate our birthday, 10 lucky natural gas customers have won free gas for a year!*
Kleenheat customer competition winners:
This Collection of Information Statement applies to the collection of personal information by Wesfarmers Kleenheat Gas Pty Ltd (“Kleenheat”), from Kleenheat’s customers who are contacted by a Kleenheat representative, or who provide information to Kleenheat through www.kleenheat.com.au. It also applies to Kleenheat’s LPG cylinder customers who have provided personal information to a Kleenheat LPG dealer.
We collect your personal information so we can perform our business functions and activities, including:
If you do not disclose the personal information that we are seeking to collect then we may be unable to respond to you, or provide you with our products or services, or send you information about them.
Depending on the nature of our interaction with you, we may collect personal information from third parties – for instance, personal information regarding LPG customers may be provided to us by our LPG dealer network to enable us to provide equipment service charge. We will also, from time to time, collect personal information from our related companies or regulators that contact us regarding customers or installations.
We may disclose your personal information to our related bodies corporate, contractors or service providers for the purposes of operating of our business or website, responding to your requests, or providing or delivering our products and services or information about them to you; to suppliers and third parties with whom we have commercial relationships, for business, marketing and related purposes; in the case of our LPG customers, to our LPG dealers who supply Kleenheat gas to you; in the case of our natural gas customers, to the operator, from time to time, of the natural gas pipeline infrastructure and distributor/transporter of the natural gas; regulatory or government agencies.
Occasionally, we may disclose your personal information, credit information or credit eligibility information to organisations located overseas. This might occur, for example, where we use service providers based overseas. Generally, such recipients are likely to be located in New Zealand or USA.
We may disclose your credit-related information to credit reporting bodies. The credit reporting body we deal with is Equifax (contact details available at www.equifax.com.au). Equifax may include your information in reports provided to other credit providers to assist them to assess your credit worthiness. If you fail to pay for products and services that we provide to you, or commit a serious credit infringement, we may disclose this information to the credit reporting body. This may affect your ability to obtain credit in the future.
You have a right to request that credit reporting bodies do not use any credit reporting information held by them for the purposes of pre-screening any direct marketing by credit providers. To make such a request, you will need to contact the credit reporting body.
If you believe that you have been a victim of fraud or identity theft, you have a right to contact the credit reporting body and ask them not to disclose credit reporting information about you.
Last updated: December 2022
Wesfarmers Kleenheat Gas Pty Ltd ABN 40 008 679 543
You will cease to be an Eligible Entrant if, prior to the Draw Date:
Selecting a winner
Changing the competition
Should you wish to be removed from Kleenheat’s direct marketing database, or stop receiving direct marketing material from Kleenheat, you can contact Kleenheat on 13 21 80 or (in the case of email or SMS communications) unsubscribe using the method set out in the relevant message.