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What is My Account?

Kleenheat’s My Account service makes it easy to manage your natural gas account  online, anytime and anywhere.

All your important account information is stored safely online for instant access whenever you need. Check your gas usage, make a payment, or take advantage of ongoing rewards, even see how much you’ve saved with Kleenheat compared to what you would have paid under the standard tariff set by government regulation.

Review your natural gas usage any time
Keep an eye on your natural gas usage or compare to previous months, keeping in mind WA households traditionally use more gas in the cooler months.

Moving house? Take Kleenheat with you
If you’re moving house, My Account helps you bubble-wrap your natural gas savings. Just a few easy clicks will help you arrange a new Kleenheat account in your new home.

Stay on top of our simple billing options
Review all your previous natural gas bills, or arrange easy direct debit payments on your Kleenheat account.

My Account – your account in your hands

With Kleenheat, your natural gas account details are ready and available to access, review whenever you need with My Account:

  • Make a payment
  • Access previous invoices
  • Let us know you’re moving house
  • View your natural gas usage
  • Update your payment details or arrange direct debit
  • Update your personal information
  • Set up direct debit payments
  • Access and activate Kleenheat rewards

If you’ve still got questions, our local Customer Service Team is also here to help on 13 21 80 from 8:30am – 5:00pm Monday to Friday.

Yet to register? If you’re an existing Kleenheat natural gas customer, you can set up My Account with a few simple clicks.


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