What plans do we offer residential natural gas customers?
Residential customers vs. non-residential customers
Residential customers are those who use natural gas in their home for personal use, while non-residential customers are those who use relatively large amounts of natural gas for business purposes.
Plans for residential customers
Monthly Energiser
The Monthly Energiser plan is our best value option for natural gas in your home, featuring 35% off natural gas usage charges guaranteed for at least 12 months, simple direct debit monthly instalments instead of hefty quarterly bills and email billing.
It’s an easy way to save more on household gas bills. This video helps explain this plan.
Monthly Smart Saver
The Monthly Smart Saver is one of our best value options for natural gas in your home, featuring 25% off natural gas usage charges, simple direct debit monthly instalments instead of hefty quarterly bills and email billing. Plus, this plan includes a welcome bonus!
Standard Form Contract
Save on your gas bills simply by paying your quarterly invoices on time.
We’ll calculate 12.5% of your natural gas usage charges for that invoice and apply it as a discount on your next Kleenheat bill. Plus, this plan includes a welcome bonus!
What’s the welcome bonus?
A welcome bonus is a little something extra, simply for choosing Kleenheat for all your natural gas needs, on selected plans.
We have a few different welcome bonuses to choose from. You can choose a $50 credit on your Kleenheat account, 10,000 Flybuys bonus points, or a $50 gift card for either Kmart, or Target.
The Kleenheat credit is applied straight away. While the Flybuys or gift cards are issued 90 days after your application with Kleenheat is accepted.
How do these plans differ from each other?
The Standard Form Contract plan offers the greatest flexibility, allowing you to choose your payment and billing method. Alternatively, the Monthly Smart Saver and Monthly Energiser plan use monthly direct debit instalments to pay towards the quarterly bill and email billing.
Aside from the different discounts, the main difference between our two direct debit plans is the inclusion of a welcome bonus. The Monthly Smart Saver plan includes a welcome bonus, while the Monthly Energiser plan instead offers a larger discount.
How do I choose the best option for me?
Have a read over our plan options and then have a look at our sign up page for more information.
| Plan | Includes | Things to be aware of |
| Monthly Energiser | Offers the highest discount. Discount applies even if you accidentally miss a payment Easy direct debit monthly instalments instead of hefty quarterly bills. Direct debit payments take care of themselves, no need to remember to pay your bill on time. Fast, easy and environmentally friendly email billing. | Can’t choose payment or billing method. Instalments do not always accurately reflect actual usage resulting in over/under payment for that quarter. |
| Monthly Smart Saver | Easy direct debit monthly instalments instead of hefty quarterly bills. Discount applies even if you accidentally miss a payment Direct debit payments take care of themselves, no need to remember to pay your bill on time. Fast, easy and environmentally friendly email billing. Welcome bonus included. | Can’t choose payment or billing method. Instalments do not always accurately reflect your actual usage resulting in over/under payment for that quarter. Lower discount than the Monthly Energiser plan. |
| Standard Form Contract | Multiple payment options available as well as the option to set up direct debit. Option between email or paper billing. Can save on your gas bills simply by paying your quarterly invoices on time. Welcome bonus included. Payment arrangements possible***not customer offered Flexibility | Lower discount than on the Monthly Smart Saver or Monthly Energiser plan. Discount does not apply if the bill is not paid by the due date No discount if payment arrangement is entered into |
What else does Kleenheat offer you?
Everyone loves getting a little bonus every now and again. We like to think we can provide ongoing benefits for Kleenheat customers. Our ongoing value is passed on to you through our partnerships with RAC, Flybuys and Seniors Card WA, as well as our other partners within the community. Learn more about how we reward our customers.