This month for our staff profile, I managed to chat with the newest member of the Natural Gas sales team, Tim Marlow. Tim is one of our SME – Business Representatives whose focus is on securing new natural gas business. Tim has had a variety of roles during his time at Kleenheat and explains his time with us below.
How long have you been working at Kleenheat?
6 years. I started with Kleenheat back in 2009 working out of the Gas House in Joondalup. I then moved to join the Customer Service Team in Murdoch before transitioning into sales as an Outbound Sales Consultant. After nine months I was then successful in securing my current role.
Can you explain you role within the business?
Reporting to the Sales Manager, it is my responsibility to maintain and create new business opportunities with businesses that use natural gas within the Perth Metropolitan area, paying particular attention to the northern suburbs.
Part of my role is to be the first point of contact for our current and potential customers and it’s my aim to ensure I establish strong relationships with these businesses to ensure their satisfaction moving forward with Kleenheat Gas.
What’s involved in a typical work day for you?
A typical day can consist of:
- Contacting potential customers in order to get an understanding of which businesses may be interested in what Kleenheat have to offer.
- Site visits to customers in order to establish a relationship and to provide offers to assist them in saving money.
- Attend events in order to generate business leads and to get a greater understanding of particular markets that may be using natural gas.
- Attending sales meetings to discuss current processes and ideas to maximise on potential opportunities.
Best part about working for Kleenheat Gas?
Apart from being able to work closely with a great group of people, I get the chance to learn something new and to develop my current skill set on a daily basis.
This role also allows me to use my competitive nature in the aim to achieve results beyond expectation.
Do you have any career advice for someone wanting to follow in a similar career path?
Having had this sort of role in mind since joining Kleenheat Gas back in 2009, I would say that if you set your mind to something, don’t give up on it even if you are unsuccessful initially.
Hard work for long periods of time rarely gets unnoticed. It’s also a good idea to choose something that you enjoy doing because the more you see it as “just a job,” the more it will feel like one.
Finally, what are some of you interests outside of the business?
Sport usually takes up most of my free time whether it be watching, playing or reading about it. Also spending quality time with the family is essential.