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Big new discounts mean even better value with Kleenheat

When it comes to household energy savings, bigger is certainly better.

That’s why we’re excited to announce new, upsized discounts now available with Kleenheat natural gas.

As an Australian-owned and WA-based business with a long-term focus on being WA’s energy solutions provider of choice, it’s right for us to treat our loyal and new customers equally and share savings as we grow.

Savings on gas usage charges with our Monthly Smart Saver plan have now doubled to 20%, while Standard Form Contract customers can now also save 10% when they pay their invoices on time.

We’re on a mission to lower household energy costs and, with more customers switching to better value gas, pleased to offer even better value as WA’s local energy provider.

Here’s an overview of the improvements:

Monthly Smart Saver

Kleenheat customers who pay by monthly direct debit can look forward to double the discount on their natural gas usage charges, with savings increased to 20%.

Standard Form Contract

Customers who receive quarterly invoices can now enjoy a 10% discount on their gas usage charges when invoices are paid before the due date.

Savings across the board

Our improved discounts apply to new customers switching to Kleenheat, along with those already enjoying better value energy.

We keep our prices as low as possible by absorbing natural gas tariff increases whenever possible, passing on the various business savings when we can and offering genuine ongoing benefits for our customers.

Kleenheat’s proud to provide better value energy in our home state, so if you’re yet to make the switch to Kleenheat you might like to see the benefits for yourself.

76 Responses to “Big new discounts mean even better value with Kleenheat

  1. February 22, 2017 at 2:51 pm
    Denisa Faix said:

    Hi, I am an existing customer receiving guarterly invoices. Can I switch to monthly debit to enjoy the 20% discount?
    Thank you.
    Kind regards,

    Denisa

    • Josh
      Kleenheat logo
      February 23, 2017 at 11:30 am
      Josh said:

      Hi Denisa,

      No problems, just call our Customer Service Team on 13 21 80 and request a switch to our Monthly Smart saver plan.

      Thanks,
      Josh

  2. February 22, 2017 at 3:41 pm
    Bryan D. Lewis said:

    thanks! this will be a great help.

  3. February 22, 2017 at 4:54 pm
    Beryl Goldspink said:

    Very pleased with the discount, keep up the good work.

  4. February 22, 2017 at 5:40 pm
    Tony Harrison said:

    What! Even more discount, that is great news! With the effortless changeover, seamless billing and monthly payment system, it gets better and better. A good move, you guys. I am certain this will attract even more customers. I strongly recommend your service. Thank you!

  5. February 22, 2017 at 6:40 pm
    James and Val Harman said:

    Excellent Thank you

  6. February 22, 2017 at 10:13 pm
    Elaine Bennett said:

    Thanks this will definitely help us with our account. I will certainly tell people to change over to your company for gas.

  7. February 22, 2017 at 10:14 pm
    Elaine Bennett said:

    Thanks great help for us

  8. February 23, 2017 at 11:05 am
    Barb Newbey said:

    Great news – as a pensioner every saving helps and its good using direct debit and not having to worry about paying the bill on time.

  9. February 23, 2017 at 2:10 pm
    Mas Nordin said:

    Been with Kleenheat for over 3 years and I’m so happy with the service.. Saved a lot since I’m you guys.. No regrets!
    Great help to consumers!
    Will definitely spread the words around.

  10. February 23, 2017 at 2:15 pm
    Melany said:

    Great , thankyou !

  11. February 23, 2017 at 2:20 pm
    Peter Walker said:

    Wish WA had the same type of competition in the electrical energy supply as what Kleenheat offers with gas supply! !!!

  12. February 23, 2017 at 2:24 pm
    Remi T said:

    This has got to be the best thing that happened after hot cross buns.
    Thanks guys!

    When will you start retailing electricity for residential use? Hurry up……Keep up the good work! I’m telling all my friends.

  13. February 23, 2017 at 2:32 pm
    Wendy said:

    Excellent. Every saving to us customers are most welcomed.

  14. February 23, 2017 at 2:33 pm
    Frederick Lawson said:

    I am not receiving my monthly account. I am currently on direct debit.

  15. February 23, 2017 at 2:34 pm
    Neil Hunter said:

    I already have the monthly direct debit arrangement in place. Do I now need to do anything to get the additional discount, or will it automatically occur?

    • Josh
      Kleenheat logo
      February 27, 2017 at 4:55 pm
      Josh said:

      Hi Neil,

      If you’re already on our Monthly Smart Saver plan, the increased discount will be applied automatically. More information on your account is available through your My Account or via our Customer Service Team on 13 21 80.

      Thanks
      Josh

  16. February 23, 2017 at 2:40 pm
    Alex Bozward said:

    So I had a 10% discount when I started which was doubled when I introduced a friend. I already pay by DD. Do I get a total 30%?

    • Josh
      Kleenheat logo
      February 28, 2017 at 8:53 am
      Josh said:

      Hi Alex,

      Thanks for referring a friend to Kleenheat and congratulations on enjoying your 20% discount for longer than most!
      Your savings remain at 20%; we’re now bringing new and existing customers in on the savings, too.

      Thanks
      Josh

  17. February 23, 2017 at 2:44 pm
    Leanne said:

    I’m an existing Monthly Smart Saver customer, does this extra discount apply to my account as well? Or only new customers?

    • Josh
      Kleenheat logo
      February 27, 2017 at 4:53 pm
      Josh said:

      Hi Leanne,

      Our improved discounts apply to new and existing customers. You can expect to see the increased savings applied to your next invoice.

      Thanks
      Josh

  18. February 23, 2017 at 2:46 pm
    Adam Watts said:

    Great stuff. Let’s hope the government opens up the electricity retail market sooner rather than later so hopefully you guys can give us similar savings on our power bills.

  19. February 23, 2017 at 2:47 pm
    Margaret said:

    Hi I”m a pensioner and have money pay into my account fortnightly. I am already ahead when I get bills. Do I recieve the futher discount?

    • Josh
      Kleenheat logo
      February 28, 2017 at 8:55 am
      Josh said:

      Hi Margaret,

      If you’re already on our Monthly Smart Saver plan, the 20% discount will be applied to your account automatically.
      More information on your specific account is available through our Customer Service Team on 13 21 80.

      Thanks,
      Josh

  20. February 23, 2017 at 2:50 pm
    Abiba Beamon said:

    Fantastic value especially for a family of seven!

  21. February 23, 2017 at 2:55 pm
    Glenniss Fido said:

    That’s great thank you my savings are so great since I switched to Kleenheat monthly I never have to worry.

  22. February 23, 2017 at 2:55 pm
    Rod said:

    Hi
    I currently have a 10% discount and an additional 10% for introducing a friend applied to my account. Does that mean with this latest offer my total discount will be 30% ?

    Rod

    • Josh
      Kleenheat logo
      February 28, 2017 at 8:52 am
      Josh said:

      Hi Rod,

      Congratulations on enjoying your 20% discount for longer than most! Your savings remain at 20%; we’re now bringing new and existing customers in on the savings, too.

      Thanks
      Josh

  23. February 23, 2017 at 3:10 pm
    D Shearer said:

    Will my exsisting direct debit get bigger discount automatically??

    • Josh
      Kleenheat logo
      February 24, 2017 at 9:27 am
      Josh said:

      Hi there,

      If you’re already on our Monthly Smart Saver Plan, the increased discount will be applied automatically. More information on your account is available through our Customer Service Team on 13 21 80.

      Thanks
      Josh

  24. February 23, 2017 at 3:22 pm
    bev hayes said:

    If we change to monthly billing, are there extra costs incurred?

    • Josh
      Kleenheat logo
      February 24, 2017 at 9:23 am
      Josh said:

      Hi Bev,

      There’s no additional fees for switching to our Monthly Smart Saver plan. Give our Customer Service Team a call on 13 21 80 for more details.

      Thanks
      Josh

  25. February 23, 2017 at 3:29 pm
    David P said:

    I currently receive 20% discount due to referral. Will I maintain this or maybe get more?

    • Josh
      Kleenheat logo
      February 27, 2017 at 5:26 pm
      Josh said:

      Hi David,

      Thanks for referring others to Kleenheat – you’ve been able to enjoy your 20% discount for longer than most!
      While your savings remain at 20%, we’re now bringing new and existing customers in on the savings, too.

      Thanks
      Josh

  26. February 23, 2017 at 3:36 pm
    Stephen Doddy said:

    Thanks to Kleenheat, being pensioners we have saved for over two years and have introduced other
    customers who are also very happy with the service. Service being the operative word, something Alinta knows nothing about.

  27. February 23, 2017 at 3:52 pm
    Christine Hull said:

    I already get 20% disc on monthly direct debit so what is new about that

  28. February 23, 2017 at 4:05 pm
    Peg Lewis said:

    I am paying my bill monthly and it comes out automatically. But I am not getting 10% . Can I apply for it?

    • Josh
      Kleenheat logo
      February 24, 2017 at 9:22 am
      Josh said:

      Hi Peg,

      Please call our Customer Service Team on 13 21 80 for more information on your available discount.

      Thanks
      Josh

    • Josh
      Kleenheat logo
      February 27, 2017 at 4:47 pm
      Josh said:

      Hi Peg,

      If you’re already on our Monthly Smart Saver Plan, the increased discount will be applied automatically. More information on your account is available through our Customer Service Team on 13 21 80.

      Thanks
      Josh

  29. February 23, 2017 at 4:12 pm
    Jenny Lo said:

    Hi,

    I always pay the bills monthly through direct debit from my account. Is that mean I”m automatically get 20% discount for my next bills?

    Cheers

    • Josh
      Kleenheat logo
      February 27, 2017 at 5:25 pm
      Josh said:

      Hi Jenny,

      If you’re already on our Monthly Smart Saver Plan, the 20% discount will be applied automatically. More information on your account is available through our Customer Service Team on 13 21 80.

      Thanks
      Josh

  30. February 23, 2017 at 4:26 pm
    Adrian C said:

    Great to hear that now giving 20% discount to all, what additional reward is given if any, to those customers who had already earned the 20% rate?

    • Josh
      Kleenheat logo
      February 28, 2017 at 8:51 am
      Josh said:

      Hi Adrian,

      Customers already on a 20% discount have been able to make the most of bigger savings for longer than most, but we’re now bringing new and existing customers in on the savings, too.
      For customers already on 20%, their discount remains.

      Thanks
      Josh

  31. February 23, 2017 at 4:27 pm
    Terence & Edith Nicholas said:

    Great news, it gets better and better Kleenheat and i would highly recommend to all my friends.

  32. February 23, 2017 at 4:39 pm
    Shiela Hinchliffe said:

    I AM SO GLAD I CHANGED OVER AND REALLY HAPPY ABOUT THESE NEW SAVINGS….THANK YOU

  33. February 23, 2017 at 5:05 pm
    Hazel said:

    Thank you. Every cent saved is a help in the current economic climate.

  34. February 23, 2017 at 5:24 pm
    Linda Morgan said:

    Hi we already get 20% as we recommended Clean Heat to a friend to get the extra 10% do we get extra discount or do we be penalised and not receive the extra 10%

    Thanks Linda

    • Josh
      Kleenheat logo
      February 28, 2017 at 9:08 am
      Josh said:

      Hi Linda,

      Thanks for referring others to Kleenheat and congrats on enjoying your 20% savings for longer than most!
      Your discount will remain at 20%; we’re now bringing new and existing customers in on the savings, too.

      Thanks,
      Josh

  35. February 23, 2017 at 5:29 pm
    Linda Morgan said:

    Hi we already receive 20% as we referred a friend will we be given the extra 10% on top of our already 20 % or will we peanilised

    Thanks linda

    • Josh
      Kleenheat logo
      February 27, 2017 at 5:24 pm
      Josh said:

      Hi Linda,

      Congratulations on enjoying your 20% discount for longer than most! Your savings remain at 20%; we’re now bringing new and existing customers in on the savings, too.

      Thanks
      Josh

  36. February 23, 2017 at 5:32 pm
    Kay said:

    Excellent service, it all helps, thank you.

  37. February 23, 2017 at 5:50 pm
    G Smith said:

    Hi
    I have a business account with kleenheat Gas can we get discounts also
    thanks

    • Josh
      Kleenheat logo
      February 27, 2017 at 5:02 pm
      Josh said:

      Hi Gary,

      You’re welcome to call our natural gas Business team on 1300 135 111 for more information on your account and any available discounts.

      Thanks
      Josh

  38. February 23, 2017 at 6:33 pm
    CM said:

    Fantastic -great customer loyalty service

  39. February 23, 2017 at 7:57 pm
    Vin G said:

    A good saving incentive scheme for both me the customer and Kleenheat. If Kleenheat decide to downgrade it or get rid of it, I”m gone. So at this stage keep up the discount and the incentives and keep your debtors list low and you”ve got me.

  40. February 23, 2017 at 9:15 pm
    Lu Pan said:

    I am exsisting direct debit customer. I will automatically get my 20% off right? Hpw about the additional 10% if we pay on time? Whats that means or its not for direct debit customer? Thanks.

    • Josh
      Kleenheat logo
      February 27, 2017 at 5:01 pm
      Josh said:

      Hi Lu,

      If you’re already on our Monthly Smart Saver Plan, the increased discount will be applied automatically. The 10% pay on time discount applies to Standard Form Contract customers.
      More information on your account is available through our Customer Service Team on 13 21 80.

      Thanks
      Josh

  41. February 23, 2017 at 10:25 pm
    Sonia Davis said:

    I am an existing customer receiving 20% discount and monthly debits. Will this discount apply to me as well or only to new customers. Thanks.

    • Josh
      Kleenheat logo
      February 27, 2017 at 5:14 pm
      Josh said:

      Hi Sonia,

      Our improved discounts apply to new and existing customers. If you’re on our Monthly Smart Saver plan, you can expect to see the increased savings applied to your next invoice.

      Thanks
      Josh

  42. February 24, 2017 at 12:24 am
    Swany said:

    Since switching to kleenheat I have seen a dramatic reduction in my gas bill, keep up the good work kleenheat and I will be a loyal customer.

    Thanks swany

  43. February 24, 2017 at 7:51 am
    Tahlia said:

    This is great news thank you! Just went Alinta were trying to win me back with a 10% discount lol. But I do have a question regarding the extra discount we got for getting friends/family to sign up, is that now on top of the 20%?

    • Josh
      Kleenheat logo
      February 27, 2017 at 5:22 pm
      Josh said:

      Hi Tahlia,

      Thank you for supporting WA’s born and bred energy provider. Our 20% discount remains for customers who’ve referred others to Kleenheat. They’ve been fortunate to enjoy bigger discounts for longer, but we’re now bringing new and existing customers in on the savings, too.

      Thanks
      Josh

  44. February 24, 2017 at 9:30 am
    Ibrahim Farrall said:

    I would like to know what happens if you”re already getting a 20% discount due to referring a friend. Does this mean I now get a 30% discount. Being 20% for paying via direct deposit and 10% for referring a friend to Kleenheat.

    • Josh
      Kleenheat logo
      February 27, 2017 at 5:20 pm
      Josh said:

      Hi Ibrahim,

      Our 20% discount remains for customers who’ve referred others to Kleenheat. They’ve been fortunate to enjoy bigger discounts for longer, but we’re now bringing new and existing customers in on the savings, too.

      Thanks
      Josh

  45. February 24, 2017 at 11:25 am
    C. Ellis said:

    Great news, looking forward to seeing this discount on my next bill.

  46. February 24, 2017 at 12:28 pm
    Murray & Beth Carter said:

    Thank you for the increased discount,pleased to support a West Aust company

  47. February 24, 2017 at 2:00 pm
    Shez said:

    Going from good service to great is really welcomed by us. Hurray!!!
    Thank you Kleenheat it all helps.

  48. February 24, 2017 at 2:04 pm
    Shez said:

    Great customer focus and fabulous benefit for us too.Many thanks Kleenheat

  49. February 24, 2017 at 4:04 pm
    Jan said:

    Hi, I already receive 20% discount due to monthly billing and referring new customer. Will my discount now go to 30%? Thanks

    • Josh
      Kleenheat logo
      February 27, 2017 at 5:10 pm
      Josh said:

      Hi Jan,

      We can confirm your existing 20% discount remains as part of these changes. Thanks for helping a new customer enjoy better value with Kleenheat.

      Thanks
      Josh

  50. February 24, 2017 at 6:56 pm
    Brett Fritter said:

    Cannot complain about anything with your service. Moved house and the gas moved with us. easy as 1.2.3 and we were up and running in our new property. Now we hear the 20% discount up from 10% well thats great news. Thank you.

  51. February 25, 2017 at 9:07 am
    leanne said:

    Hi
    I am an existing customer already paying by direct debit. Does this mean I will now receive even more of a discount?
    Regards,
    Leanne

  52. February 27, 2017 at 3:12 pm
    Phil H. said:

    Can you please advise if Kleenheat gas account holder/s can get further discount if they hold a WA Seniors Card.?

    • Josh
      Kleenheat logo
      March 09, 2017 at 11:03 am
      Josh said:

      Hi Phil,

      Unfortunately we don’t currently offer further discounts for WA Seniors Card holders, however there may be electricity concessions and rebates available for seniors through Synergy. Head to http://www.synergy.net.au for more information.

      Thanks
      Josh

  53. February 28, 2017 at 1:04 pm
    Gowtham said:

    Wow…sure, you are delighting your customers like me…

  54. March 02, 2017 at 12:34 pm
    Neil Gray said:

    Thanks for the Extra Discount (Increased to 20%). Much appreciated! Neil Gray.